The new era of definitive collaboration

In April 2010 Cisco announced the acquisition of Tandberg, a previously publicly-held provider of video communications. The merger improves interoperability and accelerate the adoption of visual communications

 
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This announcement endorses the guidance Dimension Data has been providing the industry and clients for the last four years. It also justifies the investment Dimension Data has made in people, resources, and processes that have made it possible for us to plan and deploy some of the world’s largest integration of Cisco, Tandberg, and Microsoft collaboration solutions.

Dimension Data believes there is a visual solution for everybody, from a fully immersive holistic experience to less expensive and complex, but equally workable solutions.

– If your organisation holds numerous meetings in often disparate locations, Telepresence offers a fully immersive experience, complete with high definition audio, multiple reactive cameras and ambient lighting.
– Alternatively, high definition video conferencing is another option if you have to conference to a boardroom with a number participants.
– If you need to conduct highly interactive, confidential one-on-one meetings, a personal video screen is a good solution.
– Lastly, for highly mobile workforces, video on a mobile or laptop is a viable alternative.

What does this mean for Dimension Data and more importantly for our clients?
As the leading global partner for both Cisco and Tandberg, Dimension Data is very excited about this transaction as this partnership will accelerate the adoption of mass video. The comprehensive portfolio of the two companies supported by Cisco’s powerful marketing engine, can now address a broader range of clients’ visual needs and objectives. We have partnered closely with Tandberg and delivered numerous collaboration solutions which include integration and interoperability with Microsoft OCS. We have also worked with Cisco and their collaboration suite and believe very strongly that this partnership will accelerate the trend from basic voice to a rich multi-media experience.

With a global strategic partnership with Cisco and the largest Tandberg footprint worldwide, Dimension Data has more global certifications and experience integrating Tandberg and Cisco technologies than any other organisation.

We are unmatched in our experience, putting us in a strong position to offer the most comprehensive set of unified communications and collaboration solutions in the world, and provide organisations with the widest array of choices to help you efficiently achieve your business objectives.

Interoperability and seamless integration between Cisco and Tandberg technology will take time. Especially during this period of transition, the multitude of choices will be daunting and create opportunities for planning and deployment missteps.

Dimension Data’s consultative approach to visual communications projects, from business case justification to implementation, support and user introduction training to maximise user adoption, ensures that we deliver each project in a structured, repeatable format – on time and critically – on budget. Our proven end-user adoption management programmes can lead to 95 percent adoption in two months.

As a first step to understanding how you can benefit from collaboration visual communications solutions, Dimension Data has developed the ‘How Do You Meet Assessment’. Based on a proven methodology, the assessment identifies and analyses how employees meet, work together, communicate and collaborate. Dimension Data consultants provide recommendations on how to increase productivity, dramatically lower travel costs, speed up collaboration, make coordination between cross-functional teams easier, and reduce the physical footprint and help organisations become more environmentally friendly – all of which are high on the agenda of organisations today.

How can we help you?
If you’re looking for a technology partner to implement a Visual Communications strategy, Dimension Data is the market leader:
– The new generation Visual Communications technology is over IP – we are industry-recognised leaders in networking related technologies.
– Multi-country deployment – we have an extensive global footprint. With a direct presence in 49 countries and a Preferred Partner Program network in over 120 countries around the world, we offer unrivalled expertise in emerging markets as well as established business credentials in the mature economies of the first world.

You will never be alone with Dimension Data.

– Multi-country support – we offer round the clock support through our five Global Service Centres, where we speak 17 languages and offer the advantages of international deployment backed up by regional support.
– SLAs – we implement customised, individual Service Level Agreements, negotiated to suit your business needs, with stringent punitive clauses and defined service levels stipulated.
– We manage tough logistics through our global reach and our unrivalled global procurement and logistics capabilities.
– Integration with other aspects of office automation, for example: scheduling through Outlook calendar; ‘click to conference’.

If you would like more information please do not hesitate to contact your account manager or contact us at www.dimensiondata.com

The How Do You Meet Assessment is designed to uncover the way your organisation meets today and would like to optimise tomorrow. To do this properly, CIOs need to understand the day to day communications between user groups, clients and vendors. Each business has its own unique combination of face-to-face meetings, audio conferences, web collaboration and visual communication requirements. Add to this the pressures of consolidation, rationalisation and cost cutting, it’s essential to understand how your employees work together and communicate and ultimately, how your infrastructure can be optimised to provide cost savings, enhanced communication experiences, improvement to real time collaboration and increased productivity. Dimensions Data’s How Do You Meet Assessment is administered by a skilled Principal Consultant who can design the optimal infrastructure to meet these needs.