Management

Alibaba’s CEO, Daniel Zhang, who has reassured employees (most of whom are shareholders) not to doubt the e-commerce giant’s future

Alibaba CEO reassures employees after stock price slide

The CEO of China’s largest e-commerce company has told employees not to worry about its recent slide in stock price, but investors around the world remain concerned

Beyond the potential for the first eurozone exit, Greece could be at risk of becoming a failed state – an outcome that would pose a multi-dimensional threat to the rest of Europe

Can Europe pull itself back from the brink?

Europe is being threatened on three fronts, all with the capacity to disrupt the fragile balance of the EU. Never before has the quest to unite the continent looked so much at risk

Starbucks CEO Howard Schultz is known for being a kind hearted and philanthropic leader

Starbucks CEO urges employees to be extra nice to customers

Howard Schultz wrote an email to his staff asking them to be extra “sensitive” to customers because the current economic, social and political climate is likely to cause them increased levels of anxiety

In redesigning the store layout for Kafkas, Greece’s largest electrical retailer, Stirixis replaced traditional counters with service booths

Stirixis puts customer experience at the heart of business

Customer experience is everything in business. An interconnected, holistic company is well placed to provide customers with the best possible service

The suit emerged in the court of Charles II in the 17th century, and has since gone on to become a staple part of corporate fashion. But many question whether its days are numbered

Is it time to say RIP to the suit?

The humble suit is the most successful and most maligned outfit in history. It still enjoys a place in the corridors of power, but its days may be numbered

Better late than never: it's taken a long time but biometric technology is finally here to replace the feeble password

People can crack passwords, but not the fingerprint

In security terms, the humble password became redundant years ago. So why, asks Aaran Fronda, has it taken so long for the biometric alternative to reach the masses?

Getting people on your side through body language

Seasoned speechwriter Simon Lancaster shares the secret on being authentic

Marcelino Oreja: We are living in the golden age of gas

The CEO of Spain’s Enagás, Marcelino Oreja, discusses the latest energy opportunities, including the EU’s Energy Union programme

Language for leadership success

Seasoned speechwriter Simon Lancaster argues that while predatory metaphors continue to pervade the finance world, he is seeing top CEOs embrace nature

Understanding the challenges for Nigerian businesses

Nigeria’s infrastructure investments are vital for businesses to grow, says Global PFI’s Dr Mko Balogun

No ifs and buts learn to become mentally tough

If you’re not mentally tough will you fall apart in business?

Hemmelrath: The days of aggressive tax structures have come to an end

Tax authorities in industrialised countries are no longer willing to accept tax structuring that reduces liability to single digit percentages, says Alexander Hemmelrath

Destination Portugal: How two businesses succeeded through the storm

The CEOs of Siemens Portugal and Fladgate Partnership compare their experiences of building businesses in Portugal

Food CEO gives staff $27m after business sale

Turkish CEO Nevzat Aydin sells food delivery service for $589m and gives employees $27m

Holacracy: Can a flat organisation encourage greater productivity?

How does bureaucracy and layering hold back your organisation? Brian Robertson, advocate of holacracy, has a solution

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