Business process outsourcing is driving new efficiencies in several industries. By working with customer relationship management firms, companies can focus on their core processes and deliver higher standards of service
With the outsourcing sector facing a number of new challenges, industry leaders are embracing digitalisation and international expansion to ensure future success
Impressive growth has cultivated a fertile soil for business process outsourcing in the Philippines. SPi Global has enjoyed the bounty and is redefining how Filipino BPO companies take on the challenges ahead
The multilingual and hospitable nature of the Egyptian workforce makes the country an ideal location to outsource call centre operations. Businesses should not be put off by political uncertainty
The corporate real estate market is shifting. Market leader CBRE offers specialised real estate management services to its clients
Sanjiv Gossain, Senior Vice President and Head of UK and Ireland Operations, Cognizant, outlines the need for continued innovation in business and how to achieve it through outsourcing
The European CEO awards 2020 have now been announced, presenting our pick of the CEOs, companies and campaigns leading their sectors.
