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outsourcing

How customer relationship managers can boost business performance

Business process outsourcing is driving new efficiencies in several industries. By working with customer relationship management firms, companies can focus on their core processes and deliver higher standards of service

29 May 2020

How digital solutions are transforming outsourcing

How digital solutions are transforming outsourcing

With the outsourcing sector facing a number of new challenges, industry leaders are embracing digitalisation and international expansion to ensure future success

4 Oct 2019

Growing potential for world-class business

Impressive growth has cultivated a fertile soil for business process outsourcing in the Philippines. SPi Global has enjoyed the bounty and is redefining how Filipino BPO companies take on the challenges ahead

26 Jul 2013

Talk like an Egyptian

The multilingual and hospitable nature of the Egyptian workforce makes the country an ideal location to outsource call centre operations. Businesses should not be put off by political uncertainty

26 Jul 2013

Streamlining through outsourcing

The corporate real estate market is shifting. Market leader CBRE offers specialised real estate management services to its clients

30 Jul 2012

The benefits of outsourcing

Sanjiv Gossain, Senior Vice President and Head of UK and Ireland Operations, Cognizant, outlines the need for continued innovation in business and how to achieve it through outsourcing

23 Jan 2012

Awards Supplement 2022

The European CEO awards 2022 have now been announced, presenting our pick of the CEOs, companies and campaigns leading their sectors.

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