President Eric He believes that success is ‘about earning loyalty through genuine connection and quality’
‘Even when we had only 100 customers, we listened to them, understood what they were looking for, and made the exact product they wanted,’ says Thousandshores president Eric He
As one of the world’s leading online review websites, Trustpilot represents a vital point of connection between businesses and consumers. But upholding the integrity of an open platform is a constant battle
With luxury goods now available at the click of a button, high-end brands are rolling out VIP services and reward schemes to make sure they attract and retain ultra-high-net-worth clients
With almost 150 years of history behind it, Piaget is a Swiss watchmaking institution. CEO Chabi Nouri’s focus on e-commerce and emerging market trends is helping to ensure the brand will be around for many years to come
Amazon has built an e-commerce empire that spans countless sectors. Now, as the company seeks to increase its market share with the introduction of private-label brands, Europe is pushing back against the retail giant
Subscription-based strategies have emerged as a way for companies to turn conventional markets on their heads. The industry has grown rapidly, but will it continue to deliver? Courtney Goldsmith investigates
After many years of reticence, the €262bn luxury goods market is finally moving online. Courtney Goldsmith investigates how traditional luxury brands are beginning to cash in on e-commerce
In the current retail environment, it has never been more important for fashion-orientated businesses to showcase their products online
Shopping has already made the leap from the physical to the digital domain. Now, as smartphone shopping presents the obvious next step, brands must develop ‘native’ apps to remain competitive – or risk falling behind
The European CEO awards 2025 have now been announced, presenting our pick of the CEOs, companies and campaigns leading their sectors.
