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Fashion icon Natalie Massenet leaves Net-A-Porter ahead of merger with Yoox

Net-A-Porter’s Massenet quits ahead of merger

Fashion icon Natalie Massenet leaves Net-A-Porter ahead of merger with Yoox

Business & Management Social media is a powerful customer experience tool, but it needs to be properly integrated in order to be fully exploited. Companies should follow consumers in expanding beyond traditional communication channels

Altitude Software: engage customers through social media

Social media is a powerful customer experience tool, but it needs to be properly integrated in order to be fully exploited. Companies should follow consumers in expanding beyond traditional communication channels

By: Alfredo Redondo, CEO, Altitude Software
Concerning:
Culture 'Swiss Made' watches are the best in the world, famed as the ultimate luxury purchase. But will the tech revolution ring the final bell for traditionally made pieces?

Technology enhances the Swiss watch industry

‘Swiss Made’ watches are the best in the world, famed as the ultimate luxury purchase. But will the tech revolution ring the final bell for traditionally made pieces?

By: Elizabeth Matsangou
Concerning:
Finance A wave of new banks has sprung up in recent years, challenging the established order and shaking up the industry. Established players will have to respond or risk serious disruption

New challenger banks come in to shake up the industry

A wave of new banks has sprung up in recent years, challenging the established order and shaking up the industry. Established players will have to respond or risk serious disruption

By: Jules Gray
Business & Management Managed print services (MPS) face an enforced evolution as a result of the decline of paper. Companies like PrintFleet have responded positively to the challenge, streamlining MPS processes for clients

PrintFleet’s MPS expertise empowers businesses

Managed print services (MPS) face an enforced evolution as a result of the decline of paper. Companies like PrintFleet have responded positively to the challenge, streamlining MPS processes for clients

Concerning:
Finance Traditional investment strategies too often involve a choice between low returns or high risk. Now, however, a third way is coming to the fore

Investment strategies: how to look beyond alpha and beta

Traditional investment strategies too often involve a choice between low returns or high risk. Now, however, a third way is coming to the fore

By: Nouriel Roubini
Business & Management As the economic landscape changes with the introduction of automation and disruptive business models, education and training must adapt so that talent can keep pace with market demands

Education must keep abreast with a constantly changing world

As the economic landscape changes with the introduction of automation and disruptive business models, education and training must adapt so that talent can keep pace with market demands

By: Klaus Schwab
Business & Management Paperless trade is an inevitability, but that doesn’t mean it is easy to incorporate. Businesses need clear guidance and expert support

essDOCS demonstrates the power of paperless

Paperless trade is an inevitability, but that doesn’t mean it is easy to incorporate. Businesses need clear guidance and expert support

By: Nicholas Demetriou, VP Marketing, essDOCS
Business & Management Social and environmental projects are no longer a costly luxury. As customers and investors demand higher standards, sustainability is becoming profitable in its own right

Businesses become increasingly drawn towards sustainable investment

Social and environmental projects are no longer a costly luxury. As customers and investors demand higher standards, sustainability is becoming profitable in its own right

By: Laura Tyson
Business & Management The CEO of China’s largest e-commerce company has told employees not to worry about its recent slide in stock price, but investors around the world remain concerned

Alibaba CEO reassures employees after stock price slide

The CEO of China’s largest e-commerce company has told employees not to worry about its recent slide in stock price, but investors around the world remain concerned

Business & Management Europe is being threatened on three fronts, all with the capacity to disrupt the fragile balance of the EU. Never before has the quest to unite the continent looked so much at risk

Can Europe pull itself back from the brink?

Europe is being threatened on three fronts, all with the capacity to disrupt the fragile balance of the EU. Never before has the quest to unite the continent looked so much at risk

By: Mohamed A El-Erian
Business & Management Howard Schultz wrote an email to his staff asking them to be extra “sensitive” to customers because the current economic, social and political climate is likely to cause them increased levels of anxiety

Starbucks CEO urges employees to be extra nice to customers

Howard Schultz wrote an email to his staff asking them to be extra “sensitive” to customers because the current economic, social and political climate is likely to cause them increased levels of anxiety

Business & Management Customer experience is everything in business. An interconnected, holistic company is well placed to provide customers with the best possible service

Stirixis puts customer experience at the heart of business

Customer experience is everything in business. An interconnected, holistic company is well placed to provide customers with the best possible service

By: Alex Athanassoulas, CEO, Stirixis Group
Concerning:
Finance The FTSE 100 share price has fallen to a year low amid concerns over China’s fluctuating stock market and recently devalued currency

FTSE 100 slides to 2015 low

The FTSE 100 share price has fallen to a year low amid concerns over China’s fluctuating stock market and recently devalued currency

Finance Yanis Varoufakis was Greece’s Minister of Finance for only a few months. Within this short time, however, he managed to become one of the most controversial figures in European politics

Yanis Varoufakis: how Greece’s former finance minister made his mark

Yanis Varoufakis was Greece’s Minister of Finance for only a few months. Within this short time, however, he managed to become one of the most controversial figures in European politics

By: Tom Bailey
Business & Management The humble suit is the most successful and most maligned outfit in history. It still enjoys a place in the corridors of power, but its days may be numbered

Is it time to say RIP to the suit?

The humble suit is the most successful and most maligned outfit in history. It still enjoys a place in the corridors of power, but its days may be numbered

By: Tom Bailey
Concerning:
Awards Supplement 2014
Awards2014

The European CEO awards 2014 have now been announced, presenting our pick of the CEOs, companies and campaigns leading their sectors. View the winners here or browse the supplement in your browser or on your iPad or Android device.

Investment Destinations

As the eurozone stagnates, an increasing number of firms are looking to expand out of the continent. The US boasts a buoyant economy, offering significant incentives to attract investment. Skilled workers, excellent transport and generous tax breaks are all on offer. European CEO looks at some of the best US locations for European businesses looking to relocate.

Infographics
A survey of the most powerful women in international business

Women in business

A survey of the most powerful women in international business

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